Choose from the list to view the full chat history
📱
🎂 DOB:—
📞 —
⏱
🎯 Intent:
⚠️ Automated mode. To speak to the patient, assign this conversation to a Human
📅
—
Today's Appointments
📆
—
This Week
⏳
—
Pending Confirmation
❌
—
Cancellations Today
Filter
Time
Patient
Doctor
Channel
Status
Actions
👨⚕️
Total Doctors
—
✅
Doctors Available Now
—
🔴
Doctors In Session
—
⛔
Doctors Off Today
—
🔍
🔍
— patients
Patient Database live
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Patient
Date of Birth
Phone
Email
Address
📋
Total FAQs
—
In knowledge base
🏷️
Categories
—
General, Schedule, Insurance…
🔍
Searches Today
—
FAQ queries today
🔍
Question / Answer
Category
Actions
Clinic
🏥
Clinic Profile
📞
Contact Info
Account
👤
My Account
Preferences
🔒
Security
💳
Billing & Plan
🎨
Appearance
🌐
Language
🏥
Clinic Profile
Public-facing clinic information used by the bot
Clinic Logo
Shown in widget and emails
🏥
PNG, JPG, GIF, WebP, SVG up to 2 MB · Recommended 200×200
Clinic Name
This is the name patients see in the chat widget, bot greetings, and notifications
Welcome Message
First message shown to patients in the chat widget
Timezone
Used for scheduling and reminders
📞
Contact Info
Address and contact details shared with patients
Street Address
City / State / ZIP
Phone
Shown to patients in bot messages
Email
Shown to patients in bot messages
System Email
Receives appointment and bot notifications
Multiple emails require Starter or Elite plan
Opening Hours
Displayed by bot in FAQ responses
👤
My Account
Your dashboard display name
Display Name
This is how your name appears in the dashboard sidebar
🔒
Security
Login credentials and password
Login Username
Used to sign in to the dashboard
Current Password
Enter your current password to confirm changes
New Password
Leave blank to keep current password · Minimum 6 characters
Confirm New Password
Re-enter your new password to confirm
💳
Billing & Plan
Manage your subscription and usage
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Monthly Usage
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🎨
Appearance
Customize the dashboard and website look
Font Size
Adjust the text size across the dashboard
Website layout
Choose how your clinic page will look
✓
Layout 1
Split hero with chat on the right. Clean, modern, gets patients booking fast.
✓
Layout 2
Warm and welcoming. Puts your doctors front and center with a guided booking flow.
✓
Layout 3
Architectural and editorial. Built for specialist practices that want to command trust.
Primary Color
Main color used for buttons, accents, and branding on the clinic website
Accent Color
Secondary color for CTAs, highlights, and interactive elements
Website Preview
Live preview of how your clinic website looks
clinic.html
🌐
Language
Single language for dashboard, bot, and patient website
Clinic Language
Applies to dashboard, chatbot, and patient-facing website simultaneously
New Appointment
Create a new booking directly in Appointment Service
Patient Name*
Date of Birth*
Phone
Doctor*
Specialty
Timeslot Duration
Date & Time*
Reschedule Appointment
·
Appointment Details
Cancel Appointment
⚠️ This will remove the appointment from the calendar and cannot be undone.
Patient Details
Delete Patient
⚠️ This will permanently remove the patient from the database and cannot be undone.
Edit Patient Record
Name + DOB: — identifiers cannot be changed
Full Name*
Phone*
Email
Address
Add New Patient
Manually register a patient to the clinic database
Full Name*
Date of Birth*
Phone Number
Email Address
Address
Resolve All Conversations
This action cannot be undone
⚠️
Warning: Bulk Action
Add New Doctor
Create a new doctor profile and add to catalog
Basic Information
Full Name*
License / NPI Number
Specialization*
Phone Number
Hours (optional)
Slot Duration (minutes)
Minimum Patient Age
Doctor details
Doctor Photo
👤
PNG, JPG, WebP up to 2 MB · Max 512x512 px
Weekly Availability
💡 This schedule will be used by the bot to suggest available times. Hours string is auto-generated if left blank.
Edit Doctor
Update contact details and weekly availability
Basic Info
Full Name
Specialization
License / NPI
Phone Number
Slot Duration (minutes)
Minimum Patient Age
Doctor Photo
👤
PNG, JPG, WebP up to 2 MB · Max 512x512 px
Extra Information
Doctor details
Weekly Availability
💡 This schedule will be used by the bot to suggest available times to patients.
Remove Doctor
This change is permanent and cannot be reversed
⚠️
Are you sure you want to remove this doctor?
This doctor will no longer appear in the bot or dashboard. All existing appointments, patient records, and conversation history will remain intact for reference.
Edit FAQ Entry
Update question, answer, and category
Question*
Answer*
Category
Delete FAQ Entry
This action cannot be undone
⚠️
Are you sure you want to delete this FAQ?
FAQ Details
Question
Answer
Search hits—
Add Busy Slot
Block a time period so the bot won't schedule appointments during this slot
Doctor (optional)
Date*
Start Time*
End Date
End Time
Create Availability Slot
Open a specific time period for bookings (e.g., Saturday hours, special availability)
Doctor (optional)
Date*
Start Time*
End Date
End Time
Schedule Override
Doctor
Start
End
Delete Schedule Override
⚠️ This will permanently remove this schedule override and cannot be undone.