Patients join the waitlist when a date is fully booked. When a slot opens, the first matching patient is notified by email automatically.
🔍
💬
Select a conversation
Choose from the list to view the full chat history
🎂 DOB:—
📧 Email:—
📞 —
⏱
⚠️ Automated mode. To speak to the patient, assign this conversation to your staff
📅
—
Today's Appointments
📆
—
This Week
⏳
—
Pending Confirmation
❌
—
Cancellations Today
Filter
Time
Patient
Doctor
Status
Actions
👨⚕️
Total Doctors
—
✅
Doctors Available Now
—
🔴
Doctors In Session
—
⛔
Doctors Off Today
—
🔍
🔍
— patients
Loading patients…
Connecting to patient database…
⚠️
Could not load patients
Unable to connect to the patient database. Please try again.
🧑⚕️
No patients found
Try adjusting your search.
Patient
Date of Birth
Phone
Email
Address
📋
Total FAQs
—
In knowledge base
🏷️
Categories
—
General, Schedule, Insurance…
🔍
Question / Answer
Category
Actions
Clinic
🏥
Clinic Profile
📞
Contact Info
Account
👤
My Account
Preferences
🔒
Security
💳
Billing & Plan
🎨
Appearance
🌐
Language
🏥
Clinic Profile
Public-facing clinic information used by the bot
Clinic Logo
Shown in widget and emails
🏥
PNG, JPG, GIF, WebP, SVG up to 5 MB · Recommended 200×200
Clinic Name
This is the name patients see on the booking page, welcome message, and notifications
Timezone
Used for scheduling and reminders
Welcome Message
First message shown to patients on the booking page
Tagline
One-line description shown in the footer of your clinic website
📞
Contact Info
Address and contact details shared with patients
Street Address
City / State / ZIP
Phone
Shown to patients in bot messages
Email
Shown to patients in bot messages
System Email
Receives appointment and bot notifications
Multiple emails require Starter or Elite plan
Opening Hours
Displayed on the booking page and clinic website
👤
My Account
Your dashboard display name
👤
Loading...
Dashboard user
Display Name
This is how your name appears in the dashboard sidebar
🔒
Security
Login credentials and password
Login Username
Used to sign in to the dashboard
Current Password
Enter your current password to confirm changes
New Password
Leave blank to keep current password · Minimum 6 characters
Confirm New Password
Re-enter your new password to confirm
💳
Billing & Plan
Manage your subscription and usage
Loading…
📊 Monthly Usage
Loading…
Loading…
🎨
Appearance
Customize the dashboard look
Font Size
Adjust the text size across the dashboard
Clinic website
Colors, text, sections, and SEO for your public website
🌐
Language
Single language for the management dashboard, online booking, and clinic website
Clinic Language
Applies to the management dashboard, online booking, and clinic website simultaneously
US
English
United States
✓
BR
Português (Brasil)
Brazil
✓
ES
Español
Spanish
✓
Your page
🎨
Design
📌
Header
👋
Welcome
👨⚕️
Doctors
🏥
About
🕐
Hours & Location
❓
FAQ
⭐
Testimonials
📷
Photo gallery
📣
CTA banner
📄
Footer
Advanced
🧩
Sections
🔍
SEO & Advanced
📅
Booking page
🎨
Design
Colors, fonts, and shapes used across your website
Primary Color
Main color used for buttons, accents, and branding on the clinic website
Accent Color
Secondary color for CTAs, highlights, and interactive elements
Background color
Leave empty to use the page theme. Accent-neutral colors stay automatic for readability.
Text color
Leave empty to use the page theme. Accent-neutral colors stay automatic for readability.
Low contrast: text may be hard to read.
Typography
Font pairing for headings and body text on the clinic website
Aa
Modern
Fraunces & Plus Jakarta Sans
Aa
Elegant
Playfair Display & Inter
Aa
Friendly
Nunito, rounded and warm
Aa
Classic
Lora & Source Sans 3
Aa
Minimal
Space Grotesk & Inter
Aa
Bold
Archivo & Inter
Aa
Soft
DM Sans, clean and calm
Aa
Luxury
Cormorant Garamond & Jost
Shape & Theme
Corner roundness and page background tone
Corner style
Page theme
Button shape
📌
Header
The top bar and booking buttons
Book button text
0/30
Used on all booking buttons. Emojis are not added automatically.
Announcement bar
0/120
Optional top banner. Leave empty to hide.
👋
Welcome
The first section visitors see
Eyebrow (small line above the headline)
0/90
Headline
0/120
Sub-headline
0/220
Override the auto-generated welcome section. Leave empty to keep the automatic text.
Hero Image
A photo of your clinic shown behind the welcome section
🏥
JPG, PNG, or WebP up to 8 MB · Recommended 1920×1080
Hero image overlay
Darkens the photo for better text contrast.
45
Hero stats
👨⚕️
Doctors
Your team section
Doctors section title
0/80
Doctors section subtitle
0/80
Leave empty to keep the default text for each section.
Doctor filters
🏥
About
A short section about your clinic
Quote (optional)
0/140
About text
0/600
A short section about your clinic, shown after the welcome section.
🕐
Hours & Location
Opening hours, address, and map
Hours & Location title
0/80
Leave empty to keep the default text for each section.
Map
❓
FAQ
Frequently asked questions
FAQ title
0/80
FAQ subtitle
0/80
Leave empty to keep the default text for each section.
⭐
Testimonials
Patient quotes
Testimonials
Up to 6 patient quotes shown on your website.
📷
Photo gallery
Photos of your clinic
Photo gallery
Up to 12 photos of your clinic.
📣
CTA banner
The call-to-action banner near the bottom
CTA banner title
0/80
Leave empty to keep the default text for each section.
📄
Footer
Copyright, social links, and insurance
Footer copyright
0/120
Shown at the bottom of the website. Leave empty to keep the automatic text.
Social links
Shown as icons in the website footer.
Facebook
Instagram
TikTok
X (Twitter)
YouTube
LinkedIn
WhatsApp
Insurance
Accepted insurers, shown as chips. Up to 15.
Note under the list (optional)
🧩
Sections
Show, hide, and reorder page sections
Content
Choose which sections appear on the clinic website
Doctors
Hours & Location
About
Testimonials
Photo gallery
FAQ
CTA banner
Section order
Drag the order in which the main sections appear on the page.
🔍
SEO & Advanced
Search engines, sharing, and code
Page title
0/70
Shown in search results and the browser tab. Max 70 characters.
Meta description
0/300
Shown under your title in search results. Max 300 characters.
Social share image
Shown when your link is shared on WhatsApp or social media. Recommended 1200×630.
🔗
Favicon
Browser tab icon. PNG, ICO or SVG, square, up to 1 MB.
🔷
Hide from search engines
Prevents Google from indexing your website.
Hide from search engines
Custom code
Advanced: HTML/JS injected into your website (e.g. analytics pixels). Supported: Google Analytics, Google Tag Manager, Meta Pixel, Google Ads, TikTok Pixel. Not shown in preview.
Head code
Body code
📅
Booking page
Customize your patient booking page
Banner image
Shown at the top of the booking page. Recommended 1200×400, up to 8 MB.
🖼️
Accepting new patients
When on, shows an "Accepting new patients" badge on the booking page.
Announcement banner
0/200
A dismissible notice shown at the top of the booking page. Max 200 characters.
Show insurance
Display the insurance providers you accept on the booking page.
Show testimonials
Display patient quotes on the booking page.
Show doctor previews
Show doctor cards with specialties on the booking page.
Cancellation policy
0/300
Shown on the booking confirmation screen. Max 300 characters.
The "reason for visit" step is driven by your doctors' specializations. Manage it on the Doctors page.
The waitlist activates automatically when a date is fully booked. Patients can join and are notified when a slot opens.
your-clinic-website
👆 Click any highlighted text in the preview to edit it
New Appointment
Schedule an appointment quickly and safely.
1Patient2Doctor3Date & Time
Select a patient or add a new one.
🔍
New patient details
Name *
Date of Birth *
Phone *
Email *
Patient:
Select the doctor for this appointment.
Doctor *
Date *
Time *
Notes (optional)
Reschedule Appointment
·
Appointment Details
Cancel Appointment
⚠️ This will remove the appointment from the calendar and cannot be undone.
Delete Patient
⚠️ This will permanently remove the patient from the database and cannot be undone.
Book Waitlist Patient
Date
Time
Edit Patient Record
Name + DOB: — identifiers cannot be changed
Full Name*
Phone*
Email
Address
Insurance Provider
Member ID
Group ID
Add New Patient
Manually register a patient to the clinic database
Full Name*
Date of Birth*
Phone Number
Email Address
Address
Insurance Provider
Member ID
Group ID
Resolve All Conversations
This action cannot be undone
⚠️
Warning: Bulk Action
Add New Doctor
Create a new doctor profile and add to catalog
Basic Information
Full Name*
License / NPI Number
Specialization*
Phone Number
Hours (optional)
Slot Duration (minutes)
Minimum Patient Age
Doctor details
Doctor Photo
👤
PNG, JPG, WebP up to 5 MB · Auto-optimized for the web
Weekly Availability
No appointments during lunch breaks
💡 This schedule will be used by the bot to suggest available times. Hours string is auto-generated if left blank.
Edit Doctor
Update contact details and weekly availability
Basic Info
Full Name
Specialization
License / NPI
Phone Number
Slot Duration (minutes)
Minimum Patient Age
Doctor Photo
👤
PNG, JPG, WebP up to 5 MB · Auto-optimized for the web
Extra Information
Doctor details
Weekly Availability
No appointments during lunch breaks
💡 This schedule will be used by the bot to suggest available times to patients.
Remove Doctor
This change is permanent and cannot be reversed
⚠️
Are you sure you want to remove this doctor?
This doctor will no longer appear in the booking system or dashboard. All existing appointments, patient records, and conversation history will remain intact for reference.
Edit FAQ Entry
Update question, answer, and category
Question*
Answer*
Category
Delete FAQ Entry
This action cannot be undone
⚠️
Are you sure you want to delete this FAQ?
FAQ Details
Question
Answer
Add Busy Slot
Block a time period so no appointments can be booked during this slot
Doctor (optional)
Date*
Start Time*
End Date
End Time
Create Availability Slot
Open a specific time period for bookings (e.g., Saturday hours, special availability)
Doctor (optional)
Date*
Start Time*
End Date
End Time
Schedule Override
Doctor
Start
End
Delete Schedule Override
⚠️ This will permanently remove this schedule override and cannot be undone.
Need help?
Tell us what's going on and we'll get back to you.
What do you need help with?*
Describe the issue*
Reply-to email(optional)
We'll automatically include your clinic name, plan, and the page you're on.
✅
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